Topic: LOST - on May 4, 2004 at 1:34:00 PM CEST
14.4m letters lost each year
The Royal Mail is being urged to end the "excessive" use of agency staff in a bid to halt the huge number of letters being delivered to the wrong address.
Research by consumer group Postwatch showed that 14.4 million items of post were lost every year with 60% simply being put through the wrong letterbox.
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